This Privacy Policy explains how Intelliness Canada Inc. ("Intelliness," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit intellinesscanada.site or contact our office.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable Alberta privacy legislation.

1. Who We Are

2. What We Collect

• Contact information — name, email, company, role.
• Project data — information voluntarily shared in inquiries.
• Website usage — IP address, browser type, pages visited, via cookies.

3. Why We Collect It

• To respond to inquiries and prepare proposals.
• To deliver IT consulting services.
• To maintain business records and comply with legal obligations.
• To improve our website and communications.

4. Consent

By providing personal information — through our website, email, or a service agreement — you consent to its collection, use, and disclosure as described here. You may withdraw consent at any time by writing to contact@intellinesscanada.site, subject to legal and contractual restrictions.

5. Disclosure

We do not sell personal information. We may share it with:

• Service providers — cloud hosting, analytics, and IT support.
• Professional advisors — legal, accounting, and insurance providers.
• Authorities — where required by law or court order.

6. Cookies

Our website uses strictly necessary and analytics cookies. You can disable cookies in your browser settings; some features may not work properly as a result.

7. Retention

Business and client records are retained for at least 7 years for tax and contractual purposes. Website inquiries are retained for up to 24 months unless a business relationship is established.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting contact@intellinesscanada.site. We respond within 30 days.

If unsatisfied, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

9. Contact

These Terms of Service govern your access to intellinesscanada.site and your engagement of services from Intelliness Canada Inc. By using the site or engaging our services, you agree to these Terms.

1. Who We Are

2. Website Use

You may use this site for lawful purposes only. You may not scrape, copy, redistribute, or republish its content without written permission. All content is protected by copyright.

3. Services

Our services — including IT infrastructure, custom software, cybersecurity, and professional training — are delivered under separate written agreements. This website does not create a client relationship.

4. No Guarantee of Results

IT project outcomes depend on many factors outside our control. We do not guarantee specific business results from our consulting engagements.

5. Intellectual Property

All frameworks, methodologies, and materials provided by Intelliness Canada Inc. remain our intellectual property. Clients receive a limited license to use deliverables as specified in their agreement.

6. Limitation of Liability

To the maximum extent permitted by law, Intelliness Canada Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website. Our aggregate liability shall not exceed the fees paid for the specific engagement giving rise to the claim.

7. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts of Alberta.

8. Contact

Intelliness Canada Inc. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards to our website.

1. Our Commitment

We are committed to meeting or exceeding:

• The Accessible Canada Act (S.C. 2019, c. 10).
• The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

2. Measures We Take

• Semantic HTML and logical heading structure.
• Alternative text for meaningful images.
• Sufficient colour contrast.
• Keyboard-navigable menus and links.
• Support for browser zoom and text resizing up to 200%.
• Testing with screen readers.

3. Known Limitations

• Decorative animations — the scrolling ticker and terminal cursor are decorative and can be reduced via browser settings.
• Third-party tools — embedded widgets may not fully meet AA standards.

If you encounter a barrier, we will work with you to provide the information or service you need in an alternative format.

4. Feedback

We welcome your feedback. If you experience an accessibility issue or need information in another format, contact us:

5. Ongoing Efforts

We review our website at least annually and integrate accessibility criteria into all new digital projects. This statement is reviewed and updated each year.